MTA Tightens Bus Fares as 48% of Riders Ride Free
Transit officials attribute rising fare evasion to political talk about free buses, leading to new on-board inspection protocols.
By Renata Mehta ·

Nearly half of the people riding New York City buses are not paying for their fare, according to data released by the Metropolitan Transportation Authority. The agency reported that 48.2% of users travel without validating a ticket. This statistic has intensified scrutiny on how the city enforces its fare rules and how political rhetoric regarding transit costs influences rider behavior.
Janno Lieber, the president of the MTA, told Fox News that discussions about making bus rides free may be affecting how passengers act. "Without intending to offend anyone, I assert that all this talk about free buses has an impact," he said. Lieber did not directly blame Mayor Zohran Mamdani, though the mayor campaigned on a promise to establish free bus service. That policy has not yet been implemented.
The debate over fare evasion coincides with a recent price adjustment. The bus fare increased from $2.90 to $3.00 on January 4. The MTA board approved this change in September 2025, before Mamdani took office. Despite the higher cost, the rate of unpaid riders has worsened. In 2025, approximately 44% of passengers rode without paying. The current figure indicates a decline in compliance since that baseline.
John V. Chiarello, president of Local 100, the union representing about 40,000 transit workers, shared a similar view. He suggested that announcing a free service can create a "sense of entitlement" and encourage more people to skip payment. For both the transit agency and the union, the gap between the promise of free rides and the reality of current fees creates confusion among the public.
To address the issue, the MTA and the city have expanded enforcement efforts inside the vehicles. Since May, teams from Eagle have used portable devices known as OVD to check payments while buses are in operation. These agents board the buses and hold the device near a rider's payment method to verify if it was valid. The process is similar to systems used in some European cities. Currently, these inspections are suspended, but the program is intended to expand oversight beyond the fare machines at stops.
Demetrius Crichlow, president of NYC Transit, explained to CBS News that the pilot program includes checks while the bus is moving and during alighting. The goal is to monitor compliance more broadly than before, when surveillance focused mainly on local routes and vending machines. The technology reads chips on cards and phones. Officials stated that the system verifies the payment transaction but does not store personal data. Until early 2026, this type of inspection was limited to Select Bus Service routes.
The MTA also identified deficiencies in the previous enforcement system. The agency noted that 48.6% of passengers on local buses did not pay their fare, a specific metric distinct from the overall 48.2% figure. This distinction helps officials target their inspection efforts where evasion is most common. The agency is working to close the gaps in the old system while testing the new on-board inspection methods.
NYC Transit has asked riders to keep their payment method accessible upon boarding. This includes OMNY cards, phones with digital wallets, contactless payment options, or credit and debit bank cards. Passengers using coins may receive guidance on how to use the OMNY system. This shift became more pressing after the MetroCard stopped being sold in January 2026. The end of the plastic card era requires riders to adapt to digital and contactless methods.
If an agent finds a rider who did not pay, the first instance results in a warning without a fine. A second offense carries a $100 penalty. If a rider is caught a third time or more, the sanction can rise to $150. The MTA is increasing these inspections to control evasion while the city’s promise of free buses remains unfulfilled.
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